If you acknowledged your 2019 ACA Forms 1094-C and 1095-C in ART, these forms have been submitted to the IRS for you. Now, there is one final step to complete the 2019 filing season. Please visit My TotalSource® to review any forms that are “Accepted with Errors” and correct these errors as soon as possible.
To determine if you have impacted employees, check the ACA eFile Errors Report, which can be accessed on the homepage of My TotalSource under the Alerts section.
You can also access this report under Reporting > Benefits Reports > ACA eFile Error Reporting.
The most common error occurs when the employee’s name and Social Security number do not match the IRS records exactly. For each employee with an error due to Social Security number and name mismatch, ask the employee to verify that the information on the employee’s Form 1095-C matches the information on the employee’s Social Security card. If the employee identifies a mismatch, resubmit the employee’s corrected information to TotalSourceBenefits@adp.com and we will pass these corrections along to the IRS.
To help you communicate this information to your impacted employees, we’ve developed a Frequently Asked Questions (FAQs) document and a sample letter that can be found in the Benefit Reports section of My TotalSource.