ADP Resource has made the difficult decision to bill, beginning January 1, 2016, for the following services:
- Tax Amendments and Tax Exceptions
- Payroll or Tax Reports for terminated clients
- Client changes requiring a new company code or setup
The good news is that these things don’t apply to many clients, and most of the charges are avoidable.
Throughout the year, we partner with you by providing documents to review for errors to avoid tax filing challenges. The most common errors include incorrect employee Social Security Numbers, employees set up in incorrect states, or missing tax IDs. Here are the things we send you to help avoid tax amendments or exceptions:
- Per payroll error correction notices
- Monthly missing tax ID notices
- Quarterly Tax Verification Letters
- Preview W2s produced multiple times in 4th Quarter to identify incorrect SSNs, etc.
- Year End Questionnaire on MyResource and follow-up conversation with your PSR
You may not have realized that you, as the Employer of Record, should be keeping hard or soft copies of all records of employment taxes for at least four years after filing the 4th quarter for the year for IRS review. If you keep your records, there won’t be any charges later if you leave ADP for us regenerating them.
Lastly, most client changes requiring a new company code or setup are driven by an acquisition or merger, company ownership change or the like that are out of ADP’s control. While these aren’t avoidable, not all clients have them, so it makes sense to only charge those who need the extra services rather than spread the costs among all clients.
If you have any questions, please ask your Payroll Service Representative or HR Business Partner.
We appreciate your business and look forward to partnering with you further.