February 2024



Last steps for your 2021 ACA filing!


Author: ADP Admin/Monday, February 28, 2022/Categories: Bulletin News

If you are an Applicable Large Employer (ALE) who has acknowledged your 2021 ACA Reporting by the Jan. 20, 2022 deadline, transmission of your 2021 ACA filings is complete. Download and save your ACA filing data in a safe and secure way for record retention purposes. Since these are tax documents, please retain them as you would for any other tax document.

To download your ACA filing data:

1.     Login to My TotalSource®

2.     Click the 2021 ACA Reporting Tool (ART) button on the right-hand side.

3.     Click confirm and continue until you reach the Acknowledgement screen.

4.     Click the Download button to generate a copy of your forms.

5.     You will receive an email when the forms have been generated.

6.     Once generated, go back into ART and click the Download Forms button.



After transmission to the IRS, it is possible for your filing to come back with a status of “Accepted with Errors”. In most cases, a correction can be transmitted to the IRS to resolve the error.


The IRS ended Good Faith Relief beginning with tax year 2021. This means the IRS will now require all forms with errors to be resolved before April 1, 2022. If not resolved, or resolved late, you may be assessed by the IRS.


The most common error found on Form 1095-C is 1095C-010-01 – an employee name and SSN mismatch.


To determine whether you have any IRS errors to resolve:


1. Go to My TotalSource.


2. Check the ACA eFile Errors Report in the Alerts section of the My TotalSource homepage. (You can also access this report by navigating to Reporting > Benefits Reports > ACA eFile Error Reporting.)


3. If you have an impacted employee(s) ask the impacted employee to carefully compare the information on the employee’s Form 1095-C to the information on the employee’s Social Security card. If the employee identifies a mismatch, resubmit the corrected information to TotalSourceBenefits@adp.com, and we will pass these corrections to the IRS.

4. If an error is not found, your employee may need to contact the Social Security Office to resolve the issue. Employees may log on to www.ssa.gov or call 1-800-772-1213 to find the nearest office. Once resolved, please update our system with the corrected information and submit the corrected Form 1095-C following the steps above.



Be sure to also notify your payroll representative of any changes to an employee’s name or SSN to ensure the error is fixed moving forward.


To help you communicate this information to your impacted employees, we’ve developed a Frequently Asked Questions document and a sample letter that can be found in the Benefits Reports section of My TotalSource.


As always, we are happy to support you through this process. Don’t hesitate to reach out to your ADP® Service Representative if you have any questions. If employees have questions, they can call a MyLife Advisor at 1-844- 554-1802 or send an email to MyLifeAdvisor@adp.com


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Tags: 03/03/22

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