Author: ADP Admin/Tuesday, January 6, 2026/Categories: Bulletin News
Here’s how it Works:
· When calling in, you and your employees will receive a unique OTP sent to the mobile phone number or email address in our system. Check out the emails linked below, if you’re not sure you have a mobile phone number or email address saved.
· Simply provide the OTP to complete your verification.
· If you or your employees do not have a mobile phone number or email address saved in our system, there will be several extra steps you’ll have to take to verify your identity before we can serve you.
Timing of OTPs:
Starting in December 2025, when calling ADP®, you and your employees heard a recording about OTP, and we began using OTPs with a few of our service teams. In early 2026, OTPs will be used each time you call in to ADP.
Share the News with your Employees:
We have created an email you can download and forward to your employees regarding OTPs (english/spanish). This email includes information on how they can easily add or update their mobile phone number and email address in the ADP Mobile App.
If you have any questions, reach out to your HR Business Partner. We appreciate your partnership as we continue improving how we safeguard your information.
Number of views (481)/Comments (0)
> Read more
Rhode Island has enacted emergency rules to help prevent the spread of COVID-19. The rules are in effect from Dec. 29, 2021 to April 21, 2022.
The Oregon Occupational Safety and Health Division has amended its rule (OAR 437-001-0744), which covers requirements for masks, physical distancing, and cleaning to combat COVID-19. The amended rule went into effect Dec. 21, 2021.
The New York Department of Labor (DOL) has issued a final rule to clarify sick leave requirements. The final rule took effect Dec. 22, 2021.
New York City has enacted legislation (Int. No. 1894-A), that amends the New York City Human Rights Law and regulates the use of automated tools in certain employment decisions. The law takes effect on Jan. 1, 2023.
Effective Jan. 1, 2022, Colorado (CO) requires employers with 15 or fewer employees to provide paid sick leave to employees. Larger employers were already subject to the requirement.
The California Division of Occupational Safety and Health (Cal/OSHA) has revised emergency rules related to protecting workers from COVID-19. The changes take effect on Jan. 14, 2022.
Boston has announced that certain employers will be required to verify employees are fully vaccinated against COVID-19. Covered employers must check proof of vaccination and post a notice about the COVID-19 vaccine requirement.